Your voucher will be delivered to you or to the recipient if you choose to specify the recipient's email address.

1. There are no restrictions on when your voucher can be delivered. You can choose to have it delivered instantly or at a later date of your choosing.
2. Delivery of your voucher by email is free of charge.
3. You (or your recipient) will receive an email containing your voucher together with a link to download your voucher at any time.
4. Your voucher is loaded with value and ready to spend in accordance with voucher usage terms.
5. After placing your order you will receive a confirmation email that includes your order number together with a link to the voucher if you need to print it.
6. If you have specified a voucher recipient email address other than yourself you will receive notification to confirm when the voucher has been sent by email to your specified recipient.

All medical conditions & allergies must be disclosed at the time of booking. Vouchers must be pre-booked

All vouchers are subject to 48 hours cancelation/reschedule/no show charge of 100%. Vouchers are valid Monday – Sunday and subject to availability. Vouchers are strictly for use for guest who are 16years +

NB. Vouchers can be redeemed at Malmaison Birmingham or Malmaison Manchester only.